The University Center Computer Store is primarily an Apple Service Provider. We are also able to perform basic PC upgrades, including RAM and hard drive installations.* All warranties are handled directly though the computer manufacturer. This webpage is designed to make the computer warranty repair process easier for our customers. Under the heading of each manufacturer are instructions to help make the process of getting your computer fixed a quick and hassle-free experience. If you purchased the computer from us we can handle the entire process for you. However, this does take the time of our staff and for that reason a service fee of $50 will be charged for this service. In the event that your computer is in for repair, or being sent in for warranty work, we can usually back up your data off of your old hard drive. We do charge a nominal fee of $50 for our attempt to back up your data.

• The set-up, activation, and updating of the operating system.
• The installation and updating of Microsoft Office Professional.
• The installation, configuration, and updating of needed virus protection software and spyware removal tools.
• Configuring your computer to work on the University’s wireless network (the student will still have to register their computer on the network).
• The creation of recovery disks (if needed) and organizing them in an included CD wallet (these CDs should stay in the student’s possession in case they are needed for future repair issues).
• The setting of a restore point (if applicable) to facilitate easily returning to a last "known good" configuration of the computer.
• A 14ft Ethernet Cable.           

For Mac users who require it, we can also install Bootcamp or Parallels and the Windows XP operating system.  There is an additional charge of $50 for this service (not including cost of software). The UT Computer Store WILL NOT install Vista upgrades onto any machine.